Support

Q: What is the current status of my order?

A: To view order updates and status, please visit the Order Tracking page. If you have an account, Login to view your full order history, status updates and tracking details. We also send order updates and tracking numbers to your email address on file.

If you have a question, please get in touch with us using the form below and we’ll get it sorted out!

Q: I do not know my account password and cannot login or create a new order. 

A: Please reset your password. Enter your email address and our system will send you a verification email. If you haven’t received the email within 5 minutes, check your junk mail folder.

If you have a question, please get in touch with us using the form below and we’ll get it sorted out!

Q: Where can I find installation instructions?

A: You can download them from My Account. You can also find them in your order confirmation email and on your packing slip.

If you have a question, please get in touch with us using the form below and we’ll get it sorted out!

Q: Do you ship to my country?

A: Please head over to our  Shipping page for more details.

If you have a question, please get in touch with us using the form below and we’ll get it sorted out!

Q: Do you take orders over the phone?

A: All orders are processed on our website for your security and convenience. Thank you for helping us keep our prices low by ordering online!

If you have a question, please get in touch with us using the form below and we’ll get it sorted out!